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Terms and Conditions

Terms and Conditions for Piranha Trailers

Last Updated: 1/1/2025

These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of the website [www.piranhatrailers.com] (the "Site") operated by Piranha Trailers, Inc. ("we", "our", or "us"). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Acceptance of Terms

By accessing or using the Site, you affirm that you are at least 18 years of age, or that you are using the Site with the consent of a parent or guardian, and that you agree to these Terms and Conditions.

2. Changes to Terms

We reserve the right to modify, amend, or update these Terms at any time, and such changes will be effective immediately upon posting on the Site. You are encouraged to review these Terms regularly to stay informed of any updates. Continued use of the Site after such changes constitutes your acceptance of the updated Terms.

3. Use of the Site

You may only use this Site for lawful purposes and in accordance with these Terms. You agree not to:

Violate any applicable laws or regulations.
Use the Site in any manner that could damage, disable, overburden, or impair the functionality of the Site.
Interfere with the security or proper functioning of the Site.
Use the Site for any fraudulent or malicious activities.

4. User Accounts

In order to access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

5. Product Information

Piranha Trailers strives to ensure that all product descriptions, pricing, and other information provided on the Site are accurate. However, we do not warrant that such information is error-free, complete, or current. In the event that a product is listed at an incorrect price or with incorrect information due to typographical error or other causes, Piranha Trailers reserves the right to cancel or refuse any orders placed for the product at the incorrect price or with the incorrect information.

6. Orders and Payments

By placing an order on the Site, you agree to pay for the products or services you purchase, including any applicable taxes, shipping, and handling charges. All payments are processed securely through our third-party payment processor. If we are unable to fulfill your order, we will notify you and cancel the transaction.

7. Shipping and Delivery

Shipping policies, including estimated delivery times and costs, are outlined during the checkout process. Piranha Trailers is not responsible for delays in shipping or delivery that are beyond our control, including but not limited to delays caused by the carrier, weather conditions, or customs processing.

8. Returns and Refunds

Please refer to our [Return and Refund Policy] (insert link) for detailed information regarding returns, exchanges, and refunds.

9. Privacy and Data Protection

Your use of the Site is also governed by our [Privacy Policy] (insert link), which describes how we collect, use, and protect your personal information.

10. Intellectual Property

All content on the Site, including text, images, logos, and videos, is the property of Piranha Trailers or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from the Site without express permission from Piranha Trailers.

11. Disclaimers

The Site and all content, materials, and services provided on it are offered on an "as-is" and "as-available" basis. Piranha Trailers makes no representations or warranties of any kind, express or implied, regarding the operation of the Site or the information, content, materials, or products included on the Site. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

In no event shall Piranha Trailers or its affiliates be liable for any damages arising from the use of or inability to use the Site, including but not limited to direct, indirect, incidental, punitive, or consequential damages. This limitation applies even if we have been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify, defend, and hold harmless Piranha Trailers and its officers, directors, employees, agents, and affiliates from any claims, losses, liabilities, and expenses (including legal fees) arising out of your use of the Site, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Florida, United States, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in Martin County FL.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Piranha Trailers, Inc.
3142 SE Gran Park Way, Stuart, FL 34997
kb@piranhatrailers.com

piranha trailer return/policy

The return policy for Piranha Trailers can vary depending on the dealer, location, and the specific terms of sale. However, typical trailer companies, including Piranha Trailers, generally have the following conditions for returns or exchanges:

General Return Conditions:

New, Unused Condition: Piranha Trailers will likely only accept returns for new, unused trailers in their original, undamaged condition. Any signs of use or damage could make the trailer ineligible for return.
Return Window: There is usually a specific return period, often ranging from 7 to 30 days after purchase, during which returns are accepted. Be sure to check the exact window.
Restocking Fee: A restocking fee may apply for returned items. This fee is typically a percentage of the trailer’s price to cover handling and inspection costs.
Return Process: You may need to return the trailer to the original point of purchase or coordinate with the dealer for a return shipping process if applicable. You will likely need the original receipt and any related documentation.
Non-Returnable Items: Custom-built or modified trailers, clearance items, or trailers that have been used may not be eligible for return.
Defective Products: If the trailer is defective or was delivered with manufacturing defects, the return process would typically be handled as a warranty claim rather than a standard return.

Warranty and Service:

If the return is due to defects or manufacturing issues, Piranha Trailers may offer repair, replacement, or refund under warranty terms. Be sure to check the warranty details for more information on coverage and claims.

Recommendations:

Contact the Seller: For specific return information, it's always a good idea to contact the dealer directly where you purchased the trailer.
Read the Contract: When buying the trailer, ask for a copy of the return and warranty policy in writing to ensure clarity.

If you have any more detailed questions or if there's something specific you're looking for, feel free to ask!