Privacy Policy

At Piranha Trailers, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data.

We collect two types of information from users:

a. Personal Information
This is information that can be used to identify you personally. Examples include:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (if applicable)

b. Non-Personal Information
This information cannot be used to personally identify you but is collected automatically when you interact with our website or services. Examples include:

• IP address
• Browser type
• Device type
• Pages visited and time spent on each page
• Referring URL

We may collect information in the following ways:

• Directly from you: When you contact us, sign up for newsletters, place an order, or submit a form.
• Automatically through our website: When you visit our website, we may collect data through cookies or other tracking technologies.
• Third-party services: We may receive information from partners or services that help us run our business, such as payment processors or shipping services.

We use your information to:

• Process and fulfill orders, including payments and shipments
• Respond to inquiries and customer support requests
• Send order updates, promotional materials, and newsletters (if subscribed)
• Improve the user experience on our website and services
• Comply with legal obligations
• Conduct marketing and advertising efforts
• Prevent fraud and ensure security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These steps include:

• Using encryption for payment transactions
• Implementing access controls and security measures
• Regularly reviewing our security practices and systems

However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

We may share your information in the following circumstances:

• With service providers: To assist with fulfilling orders (e.g., payment processors, shipping partners).
• With business partners: For marketing or promotional purposes, but only if you have consented.
• As required by law: We may disclose information if necessary to comply with legal obligations, protect our rights, or respond to lawful requests from authorities.
• 
  

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files placed on your device that help us analyze website traffic and remember your preferences.

You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.

You have certain rights regarding your personal data, including:

• Accessing your information: You may request to see the information we have collected about you.
• Correcting your information: If your personal information is incorrect, you can request updates.
• Deleting your information: You can request the deletion of your personal data where applicable.
• Opting out of marketing: You can unsubscribe from marketing communications at any time by following the instructions in the emails you receive or by contacting us directly.

To exercise your rights, please contact us using the information provided in the "Contact Us" section below.

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided personal information, we will take steps to delete that information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with an updated effective date.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Piranha Trailers
Email: kb@piranhatrailers.com
Address: 3142 SE Gran Park Way, Stuart, FL 34997